RETURN POLICY
Memoirs of Spain offers customised products with copyright-protected photographic images.
Please note, custom orders are non-refundable as they have been printed especially for you.
All goods are ensured they leave the warehouse in perfect condition. However, if your purchase shows obvious signs of transit damage upon delivery, please refuse to accept the delivery and notify us immediately. If damage is only evident upon opening the package or you have received an incorrect order, please inform us within 48 hours of receipt and we will arrange re-delivery of replacement goods as soon as possible.
Contact us if orders have not been received within the recommended shipping time. We have to be made aware of any orders not received within 20 days of the order being shipped.
Shipping rates vary depending on shipping destination. We will update any shipping details via email. Please don’t hesitate to reach out with any enquiries. Thank you!
